Remote Support

EMBR Technology uses the following tool to offer you remote support, please click on download client below.

Please only download this client after you have been instructed by a member of the EMBR Technology Support Staff. Otherwise this tool will not work. ALL EMBR Staff will have @ EMBR in there names.

Remotely

A remote desktop software, the open source TeamViewer alternative, works out of the box, no configuration required. You have full control of your data, with no concerns about security
Learn More about Remotely

Rust Desk

RustDesk is a remote access and remote control software, allowing maintenance of computers and other devices. RustDesk has the aspiration to be an open source alternative for Remote desktop software like TeamViewer or AnyDesk
NEVER give access to anybody you DO NOT trust.

Frequently Asked Questions

What is remote support?

Remote support is a service that allows technicians to connect to your computer or device remotely, in order to diagnose and fix technical issues without the need for an in-person visit.

How does remote support work?

Remote support works by using a software tool such as Remotely to connect to your computer over the internet. Once connected, the technician can see your screen and control your mouse and keyboard to perform various troubleshooting tasks.

Is remote support secure?

Yes, most remote support tools use secure encryption protocols to protect your data during the remote session. Additionally, remote support sessions are typically initiated by the user, and can be ended at any time by the user if they feel uncomfortable.

What types of issues can be resolved through remote support?

Remote support can be used to diagnose and fix a wide range of technical issues, including software errors, virus infections, network connectivity problems, and more.

How do I get started with remote support?

To get started with remote support, simply contact us today to request a remote support session. We will provide you with a link and instructions on how to download and install the remote support software, and guide you through the process of connecting to a technician.
Terms of Service
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